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Privacy Policy
Effective Date: July 18, 2026
Last Updated: July 18, 2026
Introduction
Welcome to Carry On Counseling Co., LLC. We value your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase our products, register for trainings, or otherwise interact with us. We are committed to maintaining the confidentiality of your personal health information in accordance with the Health Insurance Portability and Accountability Act (HIPAA) and all applicable federal and state privacy laws.
By using our website, you agree to the practices described in this Privacy Policy.
Information We Collect
We may collect the following types of information:
Personal Information
When you voluntarily provide it, we may collect:
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Name
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Email address
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Phone number
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Billing and shipping address
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Payment information (processed securely through third-party payment providers)
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Information you provide when registering for trainings or subscribing to our newsletter
Automatically Collected Information
When you visit our website, we may automatically collect:
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IP address
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Browser type
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Device information
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Pages visited
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Time spent on the website
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Referral source
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Cookies and similar tracking technologies
How We Use Your Information
We use your information to:
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Provide and deliver purchased books, worksheets, and digital resources
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Register you for trainings and events
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Process payments
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Respond to inquiries
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Send order confirmations and customer support communications
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Send newsletters or marketing emails (only if you opt in)
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Improve our website, products, and services
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Analyze website performance
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Comply with legal obligations
Payment Information
We do not store your full payment card information.
Payments are processed securely through trusted third-party payment processors such as Stripe, PayPal, Square, or other secure payment providers.
Please review their privacy policies to understand how they handle your information.
Email Communications
If you subscribe to our newsletter or educational updates, we may send:
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Mental health education
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Product announcements
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Training opportunities
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Special offers
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Business updates
You may unsubscribe at any time using the link included in every email.
Cookies
Our website may use cookies and similar technologies to:
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Remember your preferences
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Improve website functionality
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Analyze website traffic
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Support marketing and advertising efforts
You may disable cookies through your browser settings; however, some features of the website may not function properly.
Sharing Your Information
We do not sell your personal information.
We may share information with trusted service providers who assist us in operating our business, including:
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Payment processors
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Email marketing providers
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Website hosting services
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Learning management or training platforms
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Analytics providers
These providers are only permitted to use your information as necessary to provide services on our behalf.
We may also disclose information when required by law or to protect our legal rights.
Data Security
We take reasonable administrative, technical, and physical measures to protect your personal information.
However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
Your Rights
Depending on where you live, you may have the right to:
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Access your personal information
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Correct inaccurate information
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Request deletion of your information
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Withdraw consent for marketing communications
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Request a copy of the information we maintain about you
To exercise these rights, please contact us using the information below.
Children's Privacy
Our website and educational resources are intended for a general audience and are not directed toward children under the age of 13.
We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will promptly delete it.
Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of those websites.
Mental Health Information
Our trainings, books, and worksheets are educational in nature.
Unless specifically stated, we do not collect protected health information (PHI), and the information you provide is not intended to establish a therapist-client, counselor-client, or healthcare provider relationship.
Our educational resources are not a substitute for professional medical or mental health care. Changes to this Privacy Policy may be made from time to time.
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